Enabling *****

Worst bank in the ****ing country. Immediately alerted them after I'd been de*****ed. First agent logged the case and did not send me the incident number. What makes matters worse is that the funds have left my account but have not been received by the recipient bank. Capitec says they're unable to stop / reverse the payment as it is lingering in the air. I called back to follow up and was received by rude agents who did not bother to listen to anything I'd said and kept transferring me back and forth. Some muted the call, others gave shifty attitude and then hung up. It sure is a very sub par way to treat a client who fell victim to online ********s. **** this bank.