GN
Genevieve N

1 reviews | Active since Mar 2020

03 Aug 2020, 14:40

En

I Logon on the website and saw that capitec has business banking options. I proceeded to call them and was told they don't actually have the facility but it's done by Mercantile Bank. Mercantile contacted us and told us they will send us the requirements . We were contacted a week ago to confirm our details to date nothing. This saga started on the 24th July 2020

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Replies (1)
Capitec Bank
Capitec Bank's reply03 Aug 2020, 16:17
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank

Best regards,