BM
Bianca M
1 reviews | Active since Jun 2018
28 Nov 2018, 08:27
Empty promises from Capitec
After placing a order on Takealot using my masterapp I was surpose to receive a R300 Takealot voucher, never received it. They said they want proof, very rude. They can track on their system how I paid. Bad service kept money to buy to receive the voucher. Shame on Capitec
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Replies (2)
Capitec Bank's replyOfficial
28 Nov 2018, 10:24I acknowledge your posting, and have referred it to Kim Simons for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Best regards,
Capitec Bank's reply28 Nov 2018, 10:24
Official
I acknowledge your posting, and have referred it to Kim Simons for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Best regards,
BM
Bianca M's updateReviewer Update
28 Nov 2018, 10:25Thank you
BM
Bianca M's update28 Nov 2018, 10:25
Reviewer Update
Thank you