Empty promises and *********** people at Capitec Bank! STAY AWAY

Still *********** consultants, still waiting for my license disk that has been ordered via the app on 15 September with the promise of being delivered within 3-5 working days. When following up via the WhatsApp channel Lelo stated that my delivery address was incorrect, just to found it it weren't, Capitec has allocated the plot number as an postal address. Lelo confirmed on 23 September: Your license disc request has been successfully processed. Within 2 business days you'll receive a waybill number number from the courier. when followed up 25 September, Prudence told me no, i must sent a email ad gave me the email address. I did, and no assistance, I came then to Hello Peter to warn people about the *********** people at Capitec and then Calino van der Ross from the complaint department contacted me with all sorts of promises, and guess what STILL no license disc and still no feedback . Yesterday I was told they waiting for feedback from the courier? and no feedback, again now I followed up, and complaint under investigation!!