Empty promises and no service.

<p>Capitec called me to say that I qualify for credit and that I should visit my branch.</p> <p>I went to the Pretoria North branch, where I was told that they cannot assist me because of a typing error in the company name on my payslip. </p> <p>After coming out of the bank, all of the ATM's were offline, and I could not even swipe my card at the tillpoint. I went back to the branch and I was told that they are offline. Very inconvenient on a weekend.</p> <p>I got a letter from work, signed and stamped, saying that it was a mistake from our accountants and that I am in fact permanently employed by the company.</p> <p>I decided to go to the Van Der Hoff branch where I opened my account, hoping that they could help me. I was told that I need to pay my credit facility at the end of the month first before I can apply for a loan. When I tried explaining the company name error, I was told that it has nothing to do with that and that they cannot assist me.</p> <p>I've been running back and forth, wasting my time at branches. Capitec should not phone people to tell them that they do qualify for Credit if they do in fact not. </p> <p>I've always been an ambassador for the bank, telling all of my family and friends to move to Capitec.</p> <p>After the first issue, I decided to try again. After the second one, I'm seriously considering changing banks. Terribly disappointed.</p> <p> </p> <p> </p> <p> </p> <p> </p>