AG
Annemarie G
1 reviews | Active since Jun 2016
20 Mar 2018, 08:32
Empty promises
I logged a complaint on 12 March about the troubles with my tax free account and got the following reply:
"I acknowledge your posting, and have referred it to Kadi Diallo for immediate attention.
Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction."
Well, I received no feedback and there was no missed calls on my phone.
Helpful (0)
Replies (2)0
Replies (2)
Capitec Bank's replyOfficial
20 Mar 2018, 11:52I acknowledge your posting, and have referred it to Kadi for immediate attention.
Complaint Management
Capitec Bank
Best regards,
Capitec Bank's reply20 Mar 2018, 11:52
Official
I acknowledge your posting, and have referred it to Kadi for immediate attention.
Complaint Management
Capitec Bank
Best regards,
Capitec Bank's replyOfficial
20 Mar 2018, 12:06Good day
As per our telephonic conversation, I do apologise that we could not resolve the matter to your satisfaction.
Kind regards
Complaint Management
Capitec Bank
Best regards,
Capitec Bank's reply20 Mar 2018, 12:06
Official
Good day
As per our telephonic conversation, I do apologise that we could not resolve the matter to your satisfaction.
Kind regards
Complaint Management
Capitec Bank
Best regards,