SC
Shaun C

1 reviews | Active since Aug 2019

22 Aug 2019, 16:56

employment

I app**** for a position at Captec 6 months ago(12 February 2019) for Capitec Ottery. I had my assesment passed, got the interview with the HR team informing me that they will contact me for enrolment, well, it is 6 months later and still no call, no update, no communication as to if I got the job or not. I tried phoning several times but no response. What is the purpose of you preaching customer service when your staff cannot have the decency to follow-up? I bet you they won't even read or respond to this. Thank you Capitec.

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Replies (3)
SC
Shaun C's update29 Aug 2019, 14:57
Reviewer Update
I received a call the very next day, by one of the recruitment staff, only to apologise adn them promising to get back to me.... one week later... still nothing.
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Shaun C's update29 Dec 2019, 13:41
Reviewer Update
I don't know how the recruitment works, but my application was placed on hold on the 3rd September 2019. The recruitment staff were suppose to call me once there was an opening for me. does it really take 3 months to fill an application at a branch?

I am trying to call numbers just to ask these questions but just rings... *sigh*
Capitec Bank
Capitec Bank's reply30 Dec 2019, 09:58
Official
Good day Mr Chapman

We acknowledge receipt of your post and have referred the matter to the relevant department.

Kind regards
Capitec Bank