*********** Employees

I'm so unhappy with Capitec call center and the service Capitec provides. I was in areas with my account with one month and I contacted capitec & everything was fixed. However when I checked under Experian (credit bureau) it is still showing I'm in areas and its affecting my credit profile. I tried calling Capitec customer care those ladies will just drop the phone on you or just transfer you to any department they want without even telling you but moreover they just don't know how to do their job. I'm so disappointed and frustrated with capitec, why do they hire people who are ***********? Can someone please help me by updating my account on Experian please