KL
Kholofelo L
1 reviews | Active since Jan 2018
20 Sept 2021, 08:15
Employee of Capitec giving out personal information of other clients
I received money in my account on friday 17/09/2021. later i received a call to say the funds (R500) was sent to my account in error and i need to send it back. i advised the caller i only have cellphone banking and the is no option to send money , i will send them their money back when i get a moment . On Sunday 19/09/2021 i received an sms from the sender, they knew the name of my employer and address , they threated me they were going to report me to my employer if i don't send them their money back. Please investigate who went into my profile and gave this client , my personal details as he new my employer and my address .
Helpful (0)
Replies (1)0
Replies (1)Capitec Bank's replyOfficial
20 Sept 2021, 08:18 Good day Kholofelo
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply20 Sept 2021, 08:18
Official
Good day Kholofelo
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
