Emotional abused

I've been with the bank for over a decade and still have faith in it but I'm so disappointed at this stage.

Recently Capitac kept sending me a loan amount which I qualify for via the app, I've been ignoring the messages up until on Monday when I saw the amount has increased from 170k to 200+k. The messages were clear that "I now qualify for" NOT THAT "I may qualify up to".

My wife and I gave it a thought then decide to take the money and invest in a family business. I took days off from work to go around different towns to look for the product(lot of money was spent for this trips), I finally got the product, negotiated a discount and everything was finalized. I clicked on the apply button knowing the money will click in no time only for Capitac to respond by saying"SORRY YOU DON'T QUALIFY".

I was so embarrassed and not knowing what to say as the deal was sealed. I almost caused an accident driving back home with a broken heart asking myself how can the bank I trust be so cruel, giving false high hopes unprovoked.