LM
Lucas M

1 reviews | Active since Jun 2022

01 Jul 2022, 07:00

Electricity voucher rip-off

I bought prepaid electricity voucher via Capitec App on 25 June for R150,00 and received 85.1KWH then on 30 June i bought R450,00 voucher but i received 226.2KWH some thing is wrong calculations

0
Replies (1)
Capitec Bank
Capitec Bank's reply01 Jul 2022, 13:52
Official
Good day Lucas 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank