ER
Earl R

1 reviews | Active since Sept 2012

19 Oct 2021, 10:28

Electricity units don't match the amount of money spent.

GOOD DAY, ON SUNDAY THE 17TH OCTOBER, I BOUGHT ELECTRICITY FOR R500 AND ONLY RECEIVED 65UNITS. I COULDNT BELIEVE IT. THIS IS A DAY LIGHT ROBERY AND IT NEEDS TO BE STOPPED. NOT SURE IF ITS CAPITEC WHO CANT CALCULATE OR ITS THE COJ RIPPING US OFF BUT ITS UNACCEPTABLE AND MUSTN'T BE ALLOWED TO CONTINUE.

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Replies (1)
Capitec Bank
Capitec Bank's reply19 Oct 2021, 10:53
Official
Good day Earl

We acknowledge receipt of your query and have assigned your matter to a designated official. 

You will receive further contact within the next business day. 

Kind regards 

Capitec Bank