KK
Koketso K
1 reviews | Active since Oct 2020
01 Oct 2025, 11:28
Electricity purchase error
I have been unable to purchase electricity via my capitec app, the app keeps om saying that "we were unable to retrieve your municipality. Please try again later". I was previously able to purchase via the app successfully.
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Capitec Bank's replyOfficial
01 Oct 2025, 12:35Good day Koketso.
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Best regards,
Capitec Bank's reply01 Oct 2025, 12:35
Official
Good day Koketso.
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Best regards,