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tiyani M
1 reviews | Active since Apr 2018
02 Feb 2026, 13:13
Electricity purchase
I purchased electricity last week and i didn't get a token and when i try to report in the app it says the money have been refunded back to my account but i never received any refund till today
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Capitec Bank's replyOfficial
02 Feb 2026, 14:36Good day Tiyani,
Thank you for letting us know of your concern and for your patience while we explore this matter. We have assigned your query to a designated official, who will contact you within the next business day.
Kind regards
Capitec
Capitec Bank's reply02 Feb 2026, 14:36
Official
Good day Tiyani,
Thank you for letting us know of your concern and for your patience while we explore this matter. We have assigned your query to a designated official, who will contact you within the next business day.
Kind regards
Capitec