LY
Lusa Y

1 reviews | Active since Jun 2020

18 Jun 2020, 10:44

Electricity

I purchased electricity today using capitec app and I did not receive Token but the money was deducted

Please help

0
Replies (2)
Capitec Bank
Capitec Bank's reply18 Jun 2020, 14:23
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank
Capitec Bank
Capitec Bank's reply18 Jun 2020, 15:42
Official
Good day

As discussed telephonically, I trust that your issue is now resolved.

Kind regards
Complaint Management
Capitec Bank