1 reviews | Active since Feb 2017

20 Nov 2020, 11:01

Eft reversal

Hi my name is Lucy i have made an eft to a wrong account it was made now via eft and i am so disappointed that i cant reverse it immediately they telling me about investigations and having to wait for 7 to 14 working days and having to wait for a consulted to call me like am so paranoid

Someone needs to help to reverse this amount asap

0
Replies (3)
Capitec Bank
Capitec Bank's reply20 Nov 2020, 11:05
Official
Good day  Luu  

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank
's update20 Nov 2020, 13:32
Reviewer Update
I've received a call from one of you guys and my money is back to my account

Thank you Thank you Thank you ????
's update22 Nov 2020, 13:48
Reviewer Update
They took my money again and i was told you guys will invistigate how is this possible if you guys managed to reverse it first time this hapoed yesterday morning even went to the branch i was told the same this
These people are taking my money as if its a payment ny transaction i am so mad. I need this money back to my account