MC
Marcha C

1 reviews | Active since Sept 2012

29 Oct 2019, 08:49

Efficient service

I just had a log in problem after changing a few details on my account. Not looking forward to the call, i had to phone the service number. Whitney answered and helped me SO promptly. I felt free to ask about other questions I've been having and she could help me right away and had so much patience with the added questions. This was a quick and prompt call in which I was helped efficiently.

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Replies (1)
Capitec Bank
Capitec Bank's reply29 Oct 2019, 11:10
Official
Thank you for your comments. Capitec Bank has established a reputation for delivering service excellence, and we're pleased to hear about your great experience.

I will pass on your kind words to Whitney, we trust that your future association with Capitec Bank will continue to live up to your expectations.  

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Capitec Bank