MC
Marcha C
1 reviews | Active since Sept 2012
29 Oct 2019, 08:49
Efficient service
I just had a log in problem after changing a few details on my account. Not looking forward to the call, i had to phone the service number. Whitney answered and helped me SO promptly. I felt free to ask about other questions I've been having and she could help me right away and had so much patience with the added questions. This was a quick and prompt call in which I was helped efficiently.
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Replies (1)Capitec Bank's replyOfficial
29 Oct 2019, 11:10Thank you for your comments. Capitec Bank has established a reputation for delivering service excellence, and we're pleased to hear about your great experience.
I will pass on your kind words to Whitney, we trust that your future association with Capitec Bank will continue to live up to your expectations.
Complaint Management
Capitec Bank
I will pass on your kind words to Whitney, we trust that your future association with Capitec Bank will continue to live up to your expectations.
Complaint Management
Capitec Bank
Capitec Bank's reply29 Oct 2019, 11:10
Official
Thank you for your comments. Capitec Bank has established a reputation for delivering service excellence, and we're pleased to hear about your great experience.
I will pass on your kind words to Whitney, we trust that your future association with Capitec Bank will continue to live up to your expectations.
Complaint Management
Capitec Bank
I will pass on your kind words to Whitney, we trust that your future association with Capitec Bank will continue to live up to your expectations.
Complaint Management
Capitec Bank
