TM
Tinyiko M

1 reviews | Active since Jun 2015

08 Jun 2015, 08:51

Efficient communication and service

Thank you Candice for the speedily attention you gave to the query (2 June 2015), about the unsatisfactory service I had received from Capitec Maponya Mall. I wish you can impart your nature of service to your colleagues. Keep growing in your career and best wishes, also to Tamara (from the call centre), she speaks to clients with a tone of voice that displays that she wants to assist them. To both ladies, keep up the excellent service.

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Replies (1)
Capitec Bank
Capitec Bank's reply08 Jun 2015, 10:32
Official
Hello Retshidisitswe,

Thank you for your feedback! Capitec Bank has established a reputation for delivering excellent service. I am pleased to hear of your delightful experience.

I will pass on your kind words to Candice and Tamara and trust that your future association with Capitec Bank will be long and pleasant.

Complaint Management
Capitec Bank