Efficient and friendly service

My card was cloned on a recent trip to the UK. I saw the unauthorised transaction and stopped my card. The next morning I went to the Rosebank Mall Capitec branch to get a new card and to report the transaction.<br> <br> Within a week I got a call from the Business support centre who sent me a document that I needed to sign and send back. I did this and within 15 minutes I had the amount reversed on my account and shortly after that the R50 new card fee as well as the transaction fee for the unauthorised transaction reversed.<br> <br> I have dealt with Capitec Customer care a few times and the service has always been fast, friendly and efficient. Changing to Capitec a couple of years ago has been the best decision I have made. <br> <br>