GL
Graham L

1 reviews | Active since Oct 2020

05 Oct 2020, 10:21

Eerste River

Don't think capitec people that works for capitec know there proticals also they can't give you proper feedback, I've made a mistake 8n doing a wrong transfer to a wrong account, they told me to go to the police station to get a case number, just to find out its a waist of time

0
Replies (2)
Capitec Bank
Capitec Bank's reply05 Oct 2020, 16:45
Official
Hi Graham

I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank
Capitec Bank
Capitec Bank's reply07 Oct 2020, 12:20
Official
Good day

As discussed telephonically, I trust that your issue is now resolved.

Kind regards
Complaint Management
Capitec Bank