easy to take my money all you said was sorry!!!

<p>So i went to capitec bank vangate mall as i lost my bank card and i needed to pay an account by no later than today.... i then got my card and asked if i can set up a debit order for my rent to be paid on the 27th of each month and the consultant Ra'ed went and took a payment from my account and left me with not enough money to pay my account that is due to be paid by no later than today. I then said okay just reverse the payment you took from my account so that i can go and pay my other account that needs to be paid no later than today and he says his sorry there is nothing he can do and that is there procedure, the payment will be reversed in 24 hours. I said this is unacceptable as my account needs to be paid no later than today and requested to speak to the manaher Candice... she said she will try her best and got back to me and said within 2 hours. I explained i needed the money immediately or before the end of the business day as this is not my mistake. But she wouldnt hear of it. Now because my account will not be paid before the end of today, i guarentee it wont be paid as i know the money will not be refunded today.... i will be listed as a bad payer and this will affect my credit and all capitec vangate could say for there error was sorry. VERY UNHAPPY!!!</p>