Easy to open account, impossible to close account.

Item: Capitec Bank
Rating: 1
Author: Michael K

I urge all prospective customers to rethink opening an account at Capitec. My account has also been frozen as the bank was given instruction to block all international online transfers. They refuse to close my account and refuse to pay my available funds in my account (R6800). My money has been held hostage with Capitec for close to a year now.

Helpful (0)

Replies (2)

Capitec Bank's replyOfficial

17 Nov 2021, 09:29

Good day Michael

We acknowledge receipt of your query and have assigned your matter to a designated official.

You will receive further contact within the next business day.

Kind regards
Capitec Bank

Capitec Bank's reply17 Nov 2021, 09:29

Official

Capitec Bank's replyOfficial

17 Feb 2022, 21:39

Hi Michael

Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.

You may contact Client Care or visit any Capitec branch should further assistance be required.

Kind regards

Capitec Bank

Capitec Bank's reply17 Feb 2022, 21:39

Official