Early debit order.

No notification was sent to me in advance informing me of a early debit order for december.

With the loan I have with Capitec bank a debit order ran on my Capitec bank account early this month, I reversed it and the reversal was successful as I informed them that i'll only get paid the last day! of December.

This morning they debited again I went to one of their branches where i was then told that i have to bring my payslip or proof from my employer stating that i'll only get paid on the last day of the month.

Now I'm wondering if where will i get a payslip on a saturday, Monday as well as it is a public holiday, and how I'm I going to get at work on tuesday as the amount they took is my transport money for the month Hence if I had know that an early debit will be ran on my account I could have budgeted for that.

I'm very upset with the kind of service i got from Capitec, and with this experience I see the need to start banking with a different bank.