LP
Lauren P
1 reviews | Active since Apr 2023
04 Apr 2023, 11:34
*****
I was ****med ans was told to report to my bank Capitec who I have been with since 2015 ,Capitec told me to report to police which I did ,I did everything I was told ,they said 14 to 21 working days but nothing to date .reported on 04/02/2023 ,I sent so many emails and phone calls but to only find out now the money could not be recovered from the ****mers ans they had this information since 04/03/2023!!! I'm so disgusted in this bank !!! Not one person thought to give me feedback, my case still shows in progress yet as I was told they over the phone they can't help me and they have know this for more than a month .IM SO DONE with this bank .....worse service ever
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Replies (1)Capitec Bank's replyOfficial
04 Apr 2023, 11:40Good day Claudia
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply04 Apr 2023, 11:40
Official
Good day Claudia
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
