Duplicates by app

Item: Capitec Bank
Rating: 1
Author: malebo M

I am really unhappy with the capitec app, as I tried to purchase electricity and it gave me an error. Now I check my balance it shows I purchased 3x electricity of 300. But at the time of purchase it gave an error and was not issuing a to token. How can the app make such duplicates while giving me an error. Please capitec explain and refund my money cause I ended up buying electricity using FNB 8

Helpful (0)

Replies (1)

Capitec Bank's replyOfficial

01 Jul 2025, 06:21

Good day Malebo We acknowledge receipt of your query and have assigned your matter to a designated official. You will receive further contact within the next business day. Kind regards Capitec Bank

Best regards,

Capitec Bank's reply01 Jul 2025, 06:21

Official

Good day Malebo We acknowledge receipt of your query and have assigned your matter to a designated official. You will receive further contact within the next business day. Kind regards Capitec Bank

Best regards,