TN
Thandoh N
1 reviews | Active since Nov 2019
11 Sept 2020, 07:20
Duplicated Transaction
I woke to a bank notification of a purchase. I received the notification at 03:02 a.m, Capitec is saying I purchased at Spar whilst I was asleep and Spar was closed at that time. Apparently this is the duplicate of a transaction I made 2 days ago. I would like to get my money back, now.
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Capitec Bank's replyOfficial
11 Sept 2020, 11:09I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply11 Sept 2020, 11:09
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank