TM
Tracy M
1 reviews | Active since May 2018
11 Feb 2021, 11:41
Duplicate transaction-***8
Did online transaction . My account has been debited twice For same transactions. My complain is that it's now a hassle to reverse funds back into my account. I called yesterday and today they say it's been escalated but no feedback from escalation team.
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Capitec Bank's replyOfficial
11 Feb 2021, 13:32Good day Tracy
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Best regards,
Capitec Bank's reply11 Feb 2021, 13:32
Official
Good day Tracy
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Best regards,