PK
Petunia K
1 reviews | Active since Dec 2019
08 Jul 2022, 07:52
Duplicate payment for one online purchase to Shein
I was purchasing a few only two items from Shein which cost me about R493 for both but then when I check the statement it show Capitec allowed my money to be debited twice, so instead of one R493 leaving my account there's a duplicate payment for the one purchase.. How can they allow duplicate payment for one purchase, making me feel like my money is not safe with them.. I even have evidence of all this..
I will write this review again until someone attends to my complain..
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Replies (1)Capitec Bank's replyOfficial
08 Jul 2022, 14:19Good day Petunia
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply08 Jul 2022, 14:19
Official
Good day Petunia
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
