EA
Edmaree A

1 reviews | Active since Apr 2026

08 Apr 2026, 09:18

Due too low credit score

I have been banking with Capitec for more than 10 years.... When asked for help in settling debts with a consolidation loans they can't help because of my credit score that is low. Very disappointing. What is the point of having this option if cant assist your own clients.

0
Replies (2)
Capitec Bank
Capitec Bank's reply08 Apr 2026, 12:20
Official
Hello, you are through to Simphiwe T, Please allow me a few minutes to fami****ise myself with your query.
Capitec Bank
Capitec Bank's reply08 Apr 2026, 12:58
Official
In future you can and you’re welcome to call us directly through the Capitec app the call is completely free😊 Its been a pleasure assisting you today. Thank you for chatting with Capitec Bank - we're always here when you need us. Have a fantastic day! ❤️