BM
Brian M

1 reviews | Active since Feb 2018

19 Apr 2023, 19:44

Dreadful business bank

Opened a business account.....took forever to get a 2nd user enabled (even though all covered in application forms). Then tried to open a CFC account. 2 weeks after 5 documents were proven to be completed and signed (they sent me proof), still no account open. Finally get account open then impossible to get a Forex deal done. All individual staff very helpful (must have dealt with over 8 by now) but their systems are a shambles. They are a millions years from competing in the business banking space. Tomorrow morning have to empty my account to another more professional banks benefit.

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Replies (1)
Capitec Bank
Capitec Bank's reply20 Apr 2023, 06:26
Official
Good day  Brian

Thank you for letting us know of your concern, and for your patience while we explore this matter. 

We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank