PJ
Pieter J
1 reviews | Active since Jun 2015
23 May 2023, 09:23
Double transactions and money not reflecting back in account after 36 hours
Double transactions on debit card and no answer on their so called 24/7 help line in the past 2 weeks they stole R2876.13 now that's not a lot of money but can't afford just to give it away I am disgusted with the way these people operate and thinking about moving my business to a difrent partner I would suggest to new businesses to stay away from this ***** bank
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Replies (2)
Capitec Bank's replyOfficial
24 May 2023, 14:26Good day
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Business Banking
Capitec Bank's reply24 May 2023, 14:26
Official
Good day
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Business Banking
Capitec Bank's replyOfficial
01 Jun 2023, 13:45Hello Pieter W
In response your complaint, kindly refer to our email conversation held on 1 June 2023 / email correspondence sent to you on 1 June 2023, as outcome of your complaint.
Please feel free to contact us directly should you have any other enquiries relating to the matter.
Kind regards,
Capitec bank
Capitec Bank's reply01 Jun 2023, 13:45
Official
Hello Pieter W
In response your complaint, kindly refer to our email conversation held on 1 June 2023 / email correspondence sent to you on 1 June 2023, as outcome of your complaint.
Please feel free to contact us directly should you have any other enquiries relating to the matter.
Kind regards,
Capitec bank