Double payment

Item: Capitec Bank
Rating: 1
Author: Viney M

I really have a problem with Capitec. I am so disappointed. I paid Capitec client double payment it has been 18 days now I have not being assisted even when my bank communicated with Capitec I'm very much worried because I am a Capitec client also . I am disappointed.

Helpful (0)

Replies (2)

Capitec Bank's replyOfficial

17 Dec 2021, 12:41

Good day Viney

Thank you for letting us know of your concern, and for your patience while we explore this matter.

We have assigned your query to a designated official who will contact you within the next business day.

Kind regards
Capitec Bank

Capitec Bank's reply17 Dec 2021, 12:41

Official

Capitec Bank's replyOfficial

21 Feb 2022, 11:49

Hi Viney

Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.

You may contact Client Care or visit any Capitec branch should further assistance be required.

Kind regards

Capitec Bank

Capitec Bank's reply21 Feb 2022, 11:49

Official