RM
Rachel M
1 reviews | Active since Sept 2020
17 Feb 2021, 18:09
Double payment 8
I have purchased an online order the bank charged me twice it's been 2 weeks now they have been saying they will reverse the amount they were supposed to refund the Pre-authorasation after taking the payment.
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Replies (2)
Capitec Bank's replyOfficial
17 Feb 2021, 18:59Good day Rachel
We acknowledge receipt of your query and have assigned your matter to a designated official.
You will receive further contact within the next business day.
Kind regards Capitec Bank
We acknowledge receipt of your query and have assigned your matter to a designated official.
You will receive further contact within the next business day.
Kind regards Capitec Bank
Capitec Bank's reply17 Feb 2021, 18:59
Official
Good day Rachel
We acknowledge receipt of your query and have assigned your matter to a designated official.
You will receive further contact within the next business day.
Kind regards Capitec Bank
We acknowledge receipt of your query and have assigned your matter to a designated official.
You will receive further contact within the next business day.
Kind regards Capitec Bank
Capitec Bank's replyOfficial
19 Feb 2021, 10:55Good day Rachel M
As per our telephonic discussion, your matter has been resolved.
Should you require further assistance, kindly contact us directly.
Kind regards
Capitec Bank
As per our telephonic discussion, your matter has been resolved.
Should you require further assistance, kindly contact us directly.
Kind regards
Capitec Bank
Capitec Bank's reply19 Feb 2021, 10:55
Official
Good day Rachel M
As per our telephonic discussion, your matter has been resolved.
Should you require further assistance, kindly contact us directly.
Kind regards
Capitec Bank
As per our telephonic discussion, your matter has been resolved.
Should you require further assistance, kindly contact us directly.
Kind regards
Capitec Bank