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Robin D
1 reviews | Active since Dec 2021
07 Dec 2021, 13:30
Double Deductions
Capitec is *********** with their dumb staff and agents, how the f can a company just debit ur account without any mandate attached to it. I work in collections half their staff dnt understand common sense. Really had faith in this f##. Imagine getting paid then cos of a double deduction u on a zero balance and ur bank that u pay can't do **** even tho they did just last month. God help me
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Replies (4)
Capitec Bank's replyOfficial
07 Dec 2021, 13:33Good day Robin
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply07 Dec 2021, 13:33
Official
Good day Robin
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
RD
Robin D's updateReviewer Update
07 Dec 2021, 14:17Thank u so much it's just sad to knw that after all the time wasted and petrol money and airtime I go not feedback to fully understand, my issue
RD
Robin D's update07 Dec 2021, 14:17
Reviewer Update
Thank u so much it's just sad to knw that after all the time wasted and petrol money and airtime I go not feedback to fully understand, my issue
RD
Robin D's updateReviewer Update
08 Dec 2021, 16:07Wow so inturn use send this bulk msg to all clients, I have received no feedback on this matter like *** why is so hard to engage with ur clients and keep them posted
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Robin D's update08 Dec 2021, 16:07
Reviewer Update
Wow so inturn use send this bulk msg to all clients, I have received no feedback on this matter like *** why is so hard to engage with ur clients and keep them posted
Capitec Bank's replyOfficial
18 Feb 2022, 21:33Hi Robin
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Capitec Bank's reply18 Feb 2022, 21:33
Official
Hi Robin
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank