TF
Trevor F
1 reviews | Active since Jan 2018
31 Oct 2018, 17:08
Double deduction
WORST BANK EVER
They allowed a double deduction on my account and I am struggling to retrieve my money. I have to jump through so many hoops for their mistake and still I don't have my funds back. the call centre staff were rude at times and not very helpful. they drop calls and send emails to sort out important issues..... don't open a capital account if you can help it
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Capitec Bank's replyOfficial
01 Nov 2018, 11:26I acknowledge your posting, and have referred it to Nondi Tsholoba for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Best regards,
Capitec Bank's reply01 Nov 2018, 11:26
Official
I acknowledge your posting, and have referred it to Nondi Tsholoba for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Best regards,