RP
Rory P
1 reviews | Active since Oct 2016
23 May 2020, 06:27
Double debits ridiculous
Last month I was double debited by capitec and it took over 2 weeks to get the reversal done and again this month I was double debited twice, it's absolutely ridiculous how can it happen 2 months in a row and not a small amount either. Absolutely pathetic in my opinion
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Replies (2)
Capitec Bank's replyOfficial
25 May 2020, 08:48I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply25 May 2020, 08:48
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's replyOfficial
03 Jun 2020, 11:52 Good day Mr Poultney As discussed telephonically, I confirm the matter has been dealt with. Kind regards Complaint Management Capitec Bank
Capitec Bank's reply03 Jun 2020, 11:52
Official
Good day Mr Poultney As discussed telephonically, I confirm the matter has been dealt with. Kind regards Complaint Management Capitec Bank