LM
Lerato M
1 reviews | Active since Dec 2019
18 May 2022, 12:45
Double Debited for one transaction
I’m failing to understand why money is always deducted twice by Capitec bank when I purchase online from Zara. R2577.00 was deducted from my account on the 4th May and it was also deducted on the 12th of May at for the same amount. Can this be resolved by Capitec because it doesn’t seem to be right
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Capitec Bank's replyOfficial
18 May 2022, 12:56Good day Lerato
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply18 May 2022, 12:56
Official
Good day Lerato
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank