NM
Noluthando M
1 reviews | Active since Nov 2019
18 Nov 2022, 11:36
Double charged for 1 transaction
Was double charged by the bank when buying groceries and money hasn't been refunded to my account. When I call them, I am being given the runaround for me to request authorization letter from Checkers while my transaction is only reflecting once on their system.
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Capitec Bank's replyOfficial
18 Nov 2022, 12:21Good day Noluthando
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply18 Nov 2022, 12:21
Official
Good day Noluthando
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank