1 reviews | Active since Aug 2018
Double billed; upset
I have soon made a purchase on amazon and i was double billed. I contacted the seller and was instructed that i should contact the bank. The purchase was made on 06 August 2018 with the amount of R229.99. The first billing was on 02 August 2018 for the same amount.
I don't understand how the bank operates to be honest. You must rectify your mistake and give my money back please.
I acknowledge your posting, and have referred it to Kadi Diallo for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Best regards,
I acknowledge your posting, and have referred it to Kadi Diallo for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Best regards,
Good day
I sincerely apologise for the inconveniences caused to you. Your matter has been resolved.
Kind regards
Complaint Management
Capitec Bank
Best regards,
Good day
I sincerely apologise for the inconveniences caused to you. Your matter has been resolved.
Kind regards
Complaint Management
Capitec Bank
Best regards,