1 reviews | Active since Feb 2013
Door man at ticketing system have a Bad Attitude
Went to capitec to open a new account, got a form to fill in my proof of residence.<br> <br> Went there again a day after, just to find out that the form should be the original signed one. But since I work in JHB and the person on who's name the residence is, is in PTA, she emailed it to me. So it shouldn't be a problem. And Im not going to waste my time with a bank who does not want me.<br> <br> I walked straight over to Standard Bank and they accept a proof of residence form that was printed. So yes I am going to standard bank<br> <br> Bottom line, your doorman works directly with potential clients and should act accordingly with a good and appealing attitude. Not in the manner he was doing it in my opinion. If this is his attitude all the time, Randburg Capitec is chasing away a lot of potential customers.
I acknowledge your posting, and have referred it to Nazeemah van der Linde for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Bianca Pieterse
Complaint Administrator
Capitec Bank
I acknowledge your posting, and have referred it to Nazeemah van der Linde for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Bianca Pieterse
Complaint Administrator
Capitec Bank
