MW
Meagan W

1 reviews | Active since Oct 2019

26 May 2021, 23:28

Don't **** with me please

HOW CAN YOU SEND ME AN EMAIL I NEED TO CALL TRANS CAPITAL DATE FOR A BALANCE MY ACCOUNT WAS SETTLED ON 31/10/2019

BELOW RECEIVED

On Wed, 26 May 2021, 09:45 Client Care Centre, <***> wrote: Good Day Ms. Wilters

Thank you for your patience while I escalated your query.

Kindly note that your account was handed over on 7th October 2019. Due to your credit status, kindly contact the collections agent, Transaction Capital Recoveries (Pty) Ltd on *** for assistance with your loan account.

Please contact the above Collections agents for:

· Statements

· payment arrangements

· Settlement

· Outstanding balances / letter(s) / Paid in full letter(s)

· Loan agreements as well as any grievances.

Should you require any further assistance with this matter, please contact our CCS department directly on ***or ***.

Thank you for allowing us to attend to your query. Feel free to contact us again in future.

Kind regards,

Candice Raubenheimer Agent: Service Admin BSC: Service Administration

0
Replies (6)
Capitec Bank
Capitec Bank's reply27 May 2021, 06:01
Official
Good day Meagan 

Thank you for letting us know of your concern, and for your patience while we explore this matter.  We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank
MW
Meagan W's update27 May 2021, 07:01
Reviewer Update
MY ACCOUNT WAS PAID UP IN 2019 ALREADY SO WHY ARE YOU NOT UPDATING THIS INFORMATION
MW
Meagan W's update27 May 2021, 07:03
Reviewer Update
YOU BETA FIX THIS PROBLEM...
MW
Meagan W's update27 May 2021, 14:27
Reviewer Update
CAN I PLEASE HAVE A MANAGER TO CALL ME
MW
Meagan W's update29 May 2021, 13:12
Reviewer Update
????
MW
Meagan W's update29 May 2021, 13:13
Reviewer Update
WHEN CAN I HAVE AN ANSWER THINK THE NEXT STEP WILL BE THE OMBUDSMAN