dont use the Cellphone banking app for Airtime and Data!

this is the second time this happens to me, bought 3gig Data through the banking App bought the data on the 26th of April, today is the 2nd of may I still don't have it and the money was taken out of my account. I'm furious never again!!!!! People should stop using the Capitec bank app to buy Airtime or data because getting the money back is a mission and a half!