Dont use Capitec Liscence renewal they are a ****
If I could give Zero Stars I would I app**** for a liscence disc renewal on 19th Dec now over a month later only 1 Disc was delivered and all they can do is escalate and ignore my issue. No one at Capitec is taking ownership of this there solution is i must repay the money at the liscence department and then they will refund me this is pathetic they obviously think funds grow on tree's
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Capitec Bank's replyOfficial
21 Jan 2026, 08:44Hello, 😊you're chatting with Vuyiseka. Thank you for contacting Capitec bank. I hope you are well. Thank you for your patience. Please allow me a few minutes to fami****ize myself with your query.
Capitec Bank's reply21 Jan 2026, 08:44
Official
Hello, 😊you're chatting with Vuyiseka. Thank you for contacting Capitec bank. I hope you are well. Thank you for your patience. Please allow me a few minutes to fami****ize myself with your query.
Capitec Bank's replyOfficial
21 Jan 2026, 08:58I recognize your frustration, and I want to assure you that we value your feedback. Please provide me with the incident number or ID number so I can check and assist you further.
Capitec Bank's reply21 Jan 2026, 08:58
Official
I recognize your frustration, and I want to assure you that we value your feedback. Please provide me with the incident number or ID number so I can check and assist you further.
Capitec Bank's replyOfficial
21 Jan 2026, 09:33Tyrone, I hope you are well. I am sorry to hear of your dissatisfaction with your license disc. Do you have access to your incident number so I may assist?
Capitec Bank's reply21 Jan 2026, 09:33
Official
Tyrone, I hope you are well. I am sorry to hear of your dissatisfaction with your license disc. Do you have access to your incident number so I may assist?
's updateReviewer Update
21 Jan 2026, 10:39I have 2x Incident Numbers *** and then also *** neither dealt with my issue has also been escalated 3 times with no response
's update21 Jan 2026, 10:39
Reviewer Update
I have 2x Incident Numbers *** and then also *** neither dealt with my issue has also been escalated 3 times with no response
Capitec Bank's replyOfficial
21 Jan 2026, 10:43It seems like you're busy as you haven't responded to me in a while. Is now still a good time to chat? I realise you're busy, so I'll give you a few more minutes to get back to me. If I don't hear back from you in 5 minutes, I'll close this chat. But don't worry, if you still need to chat to us later when you have time simply type "chat to an agent" below.
Capitec Bank's reply21 Jan 2026, 10:43
Official
It seems like you're busy as you haven't responded to me in a while. Is now still a good time to chat? I realise you're busy, so I'll give you a few more minutes to get back to me. If I don't hear back from you in 5 minutes, I'll close this chat. But don't worry, if you still need to chat to us later when you have time simply type "chat to an agent" below.
Capitec Bank's replyOfficial
21 Jan 2026, 10:52Please be informed I will be closing our conversation due to no response. Kindly send a message as soon as you are ready to resume your conversation with us. Thank you for contacting Capitec bank, hope to chat with you soon. Kindly note no further response is required from you as our chat will now be closed.
Capitec Bank's reply21 Jan 2026, 10:52
Official
Please be informed I will be closing our conversation due to no response. Kindly send a message as soon as you are ready to resume your conversation with us. Thank you for contacting Capitec bank, hope to chat with you soon. Kindly note no further response is required from you as our chat will now be closed.