AT
ADRI T

1 reviews | Active since Jan 2014

09 Sept 2023, 10:54

DONT USE CAPITEC BUSINESS FOR ANY BUSINESS RELATED PRODUCTS

Please don't ever use capitec business banking for any business related things. As I am with capitec savings, I thought it well to use capitec business for the business side of it. Its now 3 months later. I don't have a working internet banking profile, nor can I use my app nor am I able to get cards (virtual I am supposed to use) now I must get another selfie after sending so much already????

I am really not happy with the service I am getting from Capitec business banking. From Thandeka (who according to the supervisor is doing her job! ) LOL to people not helping and getting send from one person to the next.

Its been 3 months now and I am closing my account (which was not operational. PLEASE DO YOURSELF A FAVOUR AND DONT EVERU USE THIS SERVICE FROM CAPITEC BUSINESS BANKING ITS A JOKE AND A CIRCUS

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Replies (1)
Capitec Bank
Capitec Bank's reply09 Sept 2023, 10:59
Official
Good day Adri 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank