1 reviews | Active since Nov 2016

30 Oct 2018, 07:47

Dont use Capitec atm's!!!

I withdrew R400 from the capitec atm on the corner of Eloff and Wemmer in Johannesburg, one of the R200 notes dispensed by the atm was mutilated and now I can't use it anywhere. In other words capitec stole my money, surely there is something they can do about this.

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Replies (2)
Capitec Bank
Capitec Bank's reply30 Oct 2018, 11:26
Official
I acknowledge your posting, and have referred it to Sugeibah Ganief for immediate attention.

Feedback will be provided within 5 working days.  I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank
Capitec Bank
Capitec Bank's reply30 Oct 2018, 13:31
Official
Good day

As discussed telephonically, I confirm the matter has been dealt with.
Complaint ManagementCapitec Bank