1 reviews | Active since Dec 2009
Don't use Capitec
On the 20th my account was blocked, I was advised that someone that paid me a mere R500 was involved in something relating to a ***** case, so I was told to write an affidavit which I did, I was then told to write a more detailed affidavit (without really having details because they can't give me info because if the Popu act) but I made a plan and wrote a more detailed affidivit, after being to the branch 3 times, calling the call center +-8 times I'm still where I was the first day, I don't really know why my account was blocked, now the real problem I have with this bank is yesterday my debit orders started bouncing as my account is blocked, now with all the hassles I allready went through like sitting in the police station, sitting in the branch, driving up and down etc. Now I also have to call all my debtors explaining this ridiculous situation to them so I can do eft's for this month and move all my debit orders to another bank etc. This is really a big nightmare and all I get is a "sorry neh", I'm told if I'm not happy about this I should lay a complaint with Capitec. I'm urging people to please reconsider using Capitec, this is the worst experience I've ever experienced, these guys are playing with a persons name and to top it all off they can't give you all the details because you're account is blocked because of someone elses issues.
Best regards,
Best regards,
