1 reviews | Active since Oct 2010
DON'T UNDER ANYY CIRCUMSTANCE USE CAPITEC
Today with an amount exceeding R130K in my account I tried to make an EFT payment. of R50k. The reply I received was that I had exceeded my daily limit of R20K and advised to up my daily limit which I did and received confirmation. I tried to make the payment again but it was again declined for the same reason. I called Capitec FOUR time and the first 3 times the agent hung up when she/he could not remedy the problem. On the fourth attempt an agent stayed on the line but told me to up my limit to R55K. WHY? I did this however and it still would not go through. She them told me to reduce the daily amount to zero. Now it is stuck on zero and I cannot make any payments at all. They want 24 hours to TRY and remedy this situation but in the meantime I have lost a deal to the value of R450K because the deadline for final payment was today at 12 noon. CAPITEC are now absolutely useless and they have cost me a lot of money.
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
