Don't try do banking on a Monday - Capitec has nothing but Contempt for Customers

On 4 Nov 2019 I went to the Clearwater Mall Capitec branch just before 12h30 to deposit a cheque. The chirpy reception woman found a young man to "assist" me. He checked the cheque, checked my Capitec card, and then told me that their system was restarting and that it would take "5 to 7 minutes" before he could "assist". He mumbled, was very unfriendly and I had to ask him to repeat almost everything he said because I couldn't understand him. From 12h30 to 12h45 I was completely ignored. I returned to chripy reception woman to ask what was going on, and she brightly told me that the system was not ready, that she had no idea when it would be back online, and told me to "come back later". No amount of chirpiness could make me feel better about being ignored for 15 minutes, and about that fact that she had no idea when Capitec could "assist" me with a very simple banking transaction. On 4 Nov 2019 at 15h30 I took additional time out of my busy day to go to Fourways Crossing branch to try to deposit my cheque. Again I was sent away without being helped - the other option was to wait 45 minutes as there was some issue. Capitec, I am so very disappointed with you - I really thought you guys were different, but you are just the same as the other big banks. You don't care, and treat your customers with contempt and indifference.