Don't trust Capitec Bank with debit order or your money

Item: Capitec Bank
Rating: 1
Author: Tjontjoro R

Capitec Bank how can you treat our savings account like cheque account. A Debit order is signed for the 30th August and you allow it to be taken on the 13th September for the 30th august...I need explanation and I want MG money back.

Helpful (0)

Replies (2)

Capitec Bank's replyOfficial

17 Sept 2019, 13:06

I acknowledge your posting, and have referred it to Complaint Management for immediate attention.

Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank

Capitec Bank's reply17 Sept 2019, 13:06

Official

Capitec Bank's replyOfficial

18 Sept 2019, 13:46

Hi Tjontjoro R

Thank you for providing me with an opportunity to look into your matter.

As per telephone conversation, I trust your matter has been resolved.

Should you have any further queries in this regard, you are more than welcome to contact us.

Regards
Capitec Bank

Capitec Bank's reply18 Sept 2019, 13:46