1 reviews | Active since Jan 2016
Don't trust Capitec
In December 2021 I wanted to take out a small loan for repairs on my car. When the manager checked the consults work she toke over and advised me to take a loan and pay off my car and credit card. I then explained I wanted to sell the car in Feb and I did not want anything to affect the sale/ purchase of new car. I was assured if I came back in 3 months Capitec would be able to help me. well come 3 months...."sorry we cant help you" I am now stuck with a huge instalment to pay every month, a car that needs repairs frequently and guess what I now cant get finance for a new car!! and my interest on my car loan was MUCH LESS!! Every time I go to capitec to try reduce my instalment they cant help. I went to a different branch and explained what happened and they agreed the advice I was given was bad and there where other ways of doing this better.
Does Capitec not train their staff!!! Capitec are a bunch of ********** that just want to ***** your money. i am beyond disgusted with Capitec and I will be moving to a real bank ASAP
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
